ChicagoCare questions
Open the chapters

Follow an answer to its source

Where can I check the records?

Choose the record that matches your question. Keep the name of the clinician, pharmacy or medicine beside you while you check.

For an Illinois licence

IDFPR is the Illinois licence agency. Its search lets you use a name or licence number to find a record.

Use the right licence type; a business’s advertising name may differ from the record’s name.

Source A

For the medicine’s approval

FDA’s September 2026 information says a product’s NDC drug code is not evidence of approval.

Food and Drug Administration is what FDA stands for. Use the product record and the exact product name.

Source B

For a custom-made medicine

In September 2026, FDA described custom-made drugs as a way to meet some patient needs, while stressing that they are not approved.

Ask the prescriber what need the custom product meets.

Source C

For Medicare payment questions

The temporary Medicare Bridge operates separately from the ordinary Medicare drug benefit, with distinct terms in September 2026.

Part D means Medicare’s drug benefit. Ask the plan and prescriber which route applies to the proposed product.

Source D

For an Illinois complaint

Take a care complaint to IDFPR. For fraud or a disputed health bill, the Attorney General has a separate route.

Keep the advert, bill and correspondence you want to describe.

Source E

Notes behind the answers